Privacy policy

Helen ONeill Coaching takes safeguarding online privacy seriously.

This privacy policy explains how we use the personal data we collect from you when you use our website www.helenoneillcoaching.com including any information you may provide through our site when you purchase a product or service, sign up to our newsletter, or other resources. By providing your data, you confirm that you are over 13 years of age.

This policy was last updated on the 3rd April 2026

Helen O’Neill is responsible for your personal data (“we”, “us”, or “our” in this privacy notice). We manage personal information in accordance with the Data Protection Act 2018. We are registered as a Data Controller with the Information Commissioner’s Office Registration Number ZB686163

What personal data we collect and how we will use your data

Communication data

Including, but not limited to any communication that you send us through the contact form on our website, through email, comments, social media posting or any other communication that you send us. We process this data in order to communicate with you and for record keeping.

Customer data

Including, but not limited to, data related to any purchase of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, purchase details. This data is processed in order to supply the goods/services that you have purchased and to keep records of such transactions.

User data

Including, but not limited to, data about how you use our website and online services together with any data that you post for publication on our website or through other on-line services. This data is processed in order to operate our website, to maintain back-ups of the website and to ensure the security of the website.

Technical data

Includes details of specific content and/or pages you visit on our Website (including duration of visits), technical information including the Internet Protocol (IP) address used to connect your computer to the Internet, device(s) you use to access our Website, your geographical location, and other Group Company mailing lists you subscribe to. This data is used to enable us to administer our website effectively.

The above data may be used to deliver relevant content to you, and/or to measure or understand the effectiveness of the content we deliver to you.

How we collect your personal data

We may receive information, including personal data, in three ways:

  1. You provide the data directly to us (for example, by filling in a form on our site or posting on our social media channels)
  2. We may collect information about you in the course of your visiting our Website
  3. Third parties may provide us information about you where you have given them consent to do so

How we use your data

  • We use this information because you have asked us to do something/provide you information, or because it is otherwise necessary in relation to a contract or transaction that you are entering into with us
  • To notify you about changes to our service
  • If you wish to be removed from any marketing messages, you can opt-out of this at any time, by clicking the opt-out links or by emailing us directly at info@helenoneillcoaching.com
  • Should you opt-out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases etc.

Sensitive data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about criminal convictions and offences.

Disclosures of your personal data

We may have to share your personal data with the parties set out below:

  • Service providers who provide IT and system administration services
  • Professional advisors including lawyers, auditors and insurers
  • Government bodies that require us to report processing activities
  • International Transfers

Countries outside of the European Economic Area (EEA) do not always have the same levels of protection with regard your personal data, so European law prohibits transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Many of our third party service providers are based outside the EEA so their processing of your personal data will include a transfer of data outside the EEA.

Data security

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to do so.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your legal rights

Under data protection laws you have certain rights in relation to your personal data that include:

  • The right to access – you have the right to request copies of your personal data from Helen ONeill Coaching
  • The right to rectification – you have the right to request that Helen ONeill Coaching correct any information that you believe is inaccurate. You also have the right to request Helen ONeill Coaching to complete the information you believe to be incomplete.
  • The right to erasure – you have the right to request that Helen ONeill Coaching erase your personal data, under certain conditions
  • The right to data portability – you have the right to request that Helen ONeill Coaching transfer the data that we have collected to another organisation, or directly to you, under certain conditions
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: helen@aspringforward.com
  • You will not have to pay a fee to access your personal data (or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
  • For more information about your rights: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Our contact details

Full name of legal entity: A Spring Forward trading as Helen O’Neill Coaching

Email Address: helen@aspringforward.com

Privacy policies of other websites

Helen ONeill Coaching contains links to other websites. Our privacy policy only applies to our website, so if you click on a link to another website, you should read their privacy policy.

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